Support

VoiceNet has an established presence in the Australian market, our client base includes numerous important and high-profile customers such as the Commonwealth Bank, the Australian Broadcasting Corporation, many government departments, universities and hospitals, and both large and small private and public companies. VoiceNet’s voicemail and unified messaging systems have earned a reputation for reliability, flexibility, scalability and ease of use. We have a number of product brochure and other documentation downloads, including support agreements, available from our website, as well as links to our major business partners.

Service, support or information request calls should be made directly to our Technical Assistance Centre number, which is

Support number: (61 2) 9997 7109

Press 1 to record your request with our IVR service which will then automatically contact by phone and email the appropriate people to respond to your request.

Clients under maintenance agreements with VoiceNet receive priority support.